Let me start by saying that I love my bike and up until the recall fix, I was extremely comfortable on this bike. It didn't matter what kind of ride was scheduled, my #Specialized #Shiv was my bike of choice. Then I got the email from the bike shop on April 25, 2015 saying the aerobars had been recalled and that I shouldn't ride the bike until it was fixed.
|My original fit session...I loved this bike!!!|
Then, as a stop gap measure, the fit expert guy was going to take a stem off of a lower quality bike and swap it with mine. Now, this is not my first rodeo...when I bought the bike I found that they had swapped the seat with a seat off of a lower quality bike and I had to drive back up to the shop (45 minutes) to get the spec seat. Anyway, I was not about to let them do this again. I told them I didn't want the other stem. The fit guy tried explaining that I don't steer from the extension bars and the shorter stem shouldn't affect the handling. Really???
So, I brought my bike home and took it out on a century ride the next day. I was miserable. My shoulders and neck were on fire by the end of the ride. I contacted the shop on Monday and let them know. After a couple of days they responded that a shorter stem was in order to fix the 1 - 1.5cm difference. I informed them that I took measurements before and after the fix and that it was, in fact, an INCH and a half difference...not a CENTIMETER and a half!
|Before recall fix - arm rest behind base bar, after recall fix, directly above the base bar :-(|
My problem was that my bike is matte black and most (except the very cheapest alloy bars) were GLOSS black. Why should I be forced to replace my matte black alloy bars with shiny gloss black bars? I decided to look at carbon. I was faced with a similar problem in terms of gloss vs. matte, but eventually found a matte black base bar by Profile Design.
|Here's some matte black, alloy bars...NOT! Do these even look close to the recalled bar?|
Because I was not only trying to remedy the fit but also the look of the bike, I decided that I would go with the Profile Design Svet Zero base bar. It was one of their few offerings that came in matte black. If I paired it with a set of alloy bars, I would be able to get my fit back to where it was. My question was, will this work?
I emailed Specialized and let them know that I wasn't happy with the $150 credit and a final out of pocket expense of $400+. Really, you have to sell the parts at full retail? Anyway, after some negotiation, I was told that I could use my additional $100 of Specialized $$$ on the bars instead of strictly Specialized gear. Ok, this will knock the price down a bit. The final piece of the puzzle was to confirm with the bike shop that the base bar and extensions were going to get me to where I needed to be.
|Really? You couldn't have told me this two days ago?|
HS has told me to just order the parts and have it fixed locally... I guess that is what I am going to do...
#Specialized #bike #aerobar #recall #profiledesign